Frequently asked questions
General questions about Loanboox
Who can profit from the Loanboox services?
- Municipalities, cities, cantons
- Near-public borrowers (transport companies, wastewater treatment, hospitals, etc.)
- Real estate companies
- Housing cooperatives
- Real estate funds
- Large companies
- Institutional investors and banks
… with financing or investment requirements in excess of CHF 1 million and the desire to structure debt financing more efficiently.
What services does Loanboox offer?
- An efficient financing marketplace where borrowers can find suitable lenders for their financing needs
- Advisory services around financing
- An intuitive portfolio tool for loan management
Is Loanboox a crowd lending platform?
No. Loanboox only has financial managers and CFOs we have verified of public corporations, the real estate industry, big corporations and the investment specialists of institutional investors.
What is the advantage of peer-to-peer financing over the existing ways of obtaining finance?
- Top offers and easy comparison thanks to the digital tendering process with access to the largest capital provider network
- Secure, efficient, everything in one place and audit-proof closing documentation
- Independent, professional, and personal support
How secure is Loanboox?
The security of our platform and of customer details is our top priority. The platform is hosted in a highly secure data centre in Switzerland. The data centre is certified to ISO27001 and ISO22301 standards. Access to the platform is only available to registered users with a user name and password and additional (recommended by Loanboox, but not compulsory) two-factor authentication (SMS code).
What does Loanboox cost?
It depends on what service you need. Contact us 0041 55 220 78 20 or info@loanboox.ch for more info.
Can I deregister from Loanboox again?
Yes, you can let us know at any time that your user account is to be suspended or cancelled.
Where does the name Loanboox come from?
The name Loanboox comes from the English term “loan book”, or “loan books” in the plural. A loan book is a list of the loans or lines of credit that a company has from financial institutions. With Loanboox we are simplifying and digitalising the lending process, which is why we chose the name Loanboox for our product. Loanboox is protected by trademark and is owned by Swiss Fintech AG.
Registration
Who can register as a borrower?
Any public corporation (legal entity), corporations suitable for the capital markets and banks based in Switzerland which have a UID entry.
What is the registration process for borrowers?
In the first step, no registration is necessary. As soon as you post a financing, we will set up an account for you.
Who can register as an investor?
Any legal entity based in Switzerland that has a UID entry and a professional treasury department. That includes all insurers, pension funds and banks, professional asset managers and family offices as well as public corporations.
What is the registration process for investors?
A prospective investor can apply for a user account on our website www.loanboox.ch in just a few simple clicks by entering their business email address. The investor then receives a verification email with a temporary link for the next steps in the registration process. At any point during registration investors can ask the helpful staff of Loanboox for help or feedback of any kind by telephone or email.
Can I register as both a borrower and an investor?
Yes, that is possible. When registering, you have to decide whether to register your organisation as a borrower, an investor or both.
Financing request
How can I start a financing request?
Register on the platform and follow the instructions or just call us (055 220 78 20).
Do I need a rating for a financing request?
No, a rating is not essential. However, in some circumstances a rating may result in more attractive conditions from investors. If your organisation has a valid rating, it will certainly be very helpful to attach this rating to your Loanboox user profile. As a corporation, a bank rating or a rating of a Swiss or international rating agency is a prerequisite.
What are the minimum and maximum amounts of financing that I can request through Loanboox?
The minimum financing volume in the financing request is CHF 0.5 million. That is because below this figure the cost of the credit check is not worthwhile for the investors. There is no upper limit per transaction.
Support
Where can I get help?
Call us anytime (0041 55 220 78 20) or write us an email (info@loanboox.ch).
