Loanboox is working well in all areas even during the Corona crisis, for example our development team rolled out the new release from the home office. It has something for everyone. Here are the most important changes.
There’s not much to explain – we hope you find it intuitive and you like it.
Focus on relevant content: Our new blog
Our blog section is the first port of call for news about Loanboox and current market developments. White papers, market information, factsheets and much more will increasingly be available here. So it’s worth taking a look regularly.
Lenny and Noa, our Chatbots
The Loanboox family has grown: Lenny and Noa, our two chatbots. They will be happy to answer your questions or forward you to our competent support team.
At this point: a big thank you to the start-up Aiaibot, which developed the chatbot. Try out the chatbot (just click on the header at the bottom right).
The design of the platform has also been revised and now impresses with a more intuitive user interface, simplified tab structures, action buttons and a completely new document centre.
In order to provide you with the best possible support for your financing project, we have introduced two new features: Firstly, you will find your direct contact person displayed on the homepage. If you have any questions, you can contact your personal contact person at any time via chat or phone. Secondly, there is now a step-by-step assistant that guides you through the most important functions.
Especially interesting for borrowers: the portfolio tool
We now offer our borrowers a portfolio tool. Here you can see the most important facts about your previous financing requests at a glance (interest payment dates, expiry etc.) and renew and find expiring tranches with just a few clicks. You can also enter your loans that you have processed away from Loanboox in the portfolio to always have an overall view. On the other hand, you will find current market developments and interest rate overviews graphically displayed.
Especially interesting for investors: Investor profile and direct loans
You now have the option of adjusting the filter criteria for maturity, currencies, sectors, regions, etc. in your investor profile to suit your individual needs. to suit your individual needs. Loanboox has also launched a new product, Direct Loans. This allows you to upload daily updated offers for short-term loans with different terms and corresponding interest conditions proactively – and not only on demand – to Loanboox. Your personal client advisor will be happy to provide you with further information
Recommendation for all our users: No longer use IE 11
If you are still using the Internet Explorer 11 browser, we strongly recommend that you update it or use a different browser. Otherwise, the platform will no longer function as desired. This will also help you with many other programmes, not only Loanboox.
Need a refresher or want to get started straight away?
Apart from these adjustments, there are numerous other innovations that you can discover on the platform.
Would you like to learn more about the new release? We would be happy to explain the functionalities to you in detail in a webinar or you can test it out directly on the new platform yourself.
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– for new customers and registered users –
Questions or comments?
If you have any questions, we are always happy to help, via chat or on +49 221 9865420. We look forward to working with you to make the debt capital markets more accessible, efficient and transparent in the future.